1. Comp atomic number 18 and contrast the different functional areas in Primula Parkroyal Kuala Terengganu.
COMPARE
| FUNCTIONAL AREAS| FUNCTIONAL AREAS|
| FRONT OFFICE| nutriment AND BEVERAGES|
MAKING ARRANGEMENTS| Making the rooms reservation for the thickenings request| Making menu arrangement for guests request|
In Front Office department, they always submit the arrangements for the customers like room reservation, determining the room pricing and as well as arranging every activity for guest. In the viands and Beverages, they arrange the menus for the guest request. They must serve the guest based on the need of the guest. This 2 arrangement are very important to the Primula Parkroyal Hotel because this 2 department was the major(ip) department in the hospitality business. For the Front Office discussion section, it was put forward by this statement, …It generates the maximum revenue for the hotel as it sells room to the guests…(Learnhub,2009) and for the Food and Beverages Department, this statement was shown that this department second close to revenues for the hotel, …It is second most revenue producing department of the hotel by selling different types of solid food and beverage to the guest…(Learnhub,2009).
Based on the statement, if the hotel lack of these duties, the hotel wont be operated like successful hotel because they set upt fulfill the needs of the guest and this 2 department was near with the guest. For example, the guest expect to know about the room harm but the staff at the Front Office Department doesnt know about that room pricing and this evoke make the guest feel that the services at that hotel was not good and excellent, so the guest dont want to make the reservation. Same with the Food and Beverages Department, if they serve different with the guest request, the guest will complaint that the staff dont do the work properly and careless staff and can make the hotels image down. So,...If you want to get a full essay, order it on our website: Ordercustompaper.com
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